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Join our CEO, Jo Causon, as she discusses all things customer service, with frank and open conversations on how we centre the customer to benefit consumers, business, society, and the wider UK economy.
Episodes
Wednesday Oct 22, 2025
Wednesday Oct 22, 2025
In this episode of Causonomics, Jo Causon speaks with Alison Jones, Chief Parts and Services Officer at Stellantis, about her 30-year career in the automotive industry and her leadership in advancing the circular economy within the company’s 2030 strategic plan.
The discussion also explores challenges and opportunities in the automotive sector - including sustainability, evolving customer choices, EV infrastructure and tariff volatility.
Music copyright: Kevin MacLeod
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