Causonomics

Causonomics with Jane Sydenham

This week, we move back into the financial world, as Jo sits down with Jane Sydenham, Investment Director, Rathbones. They discuss the intersection between the world of investment and the world of service, and what businesses can focus on to weather economic uncertainty. 

 

Music copyright:  Kevin MacLeod

Causonomics with Joanna Jensen

Causonomics returns once more, with Jo Causon sitting down with inspirational entrepreneur and investor Joanna Jenson, creator of the Child's Farm skincare range.

Joanna and Jo discuss what it takes to be an entrepreneur and the challenges to be overcome, as well as why great service should be the cornerstone of any good brand. 

Music copyright:  Kevin MacLeod

 

Causonomics with Neil Mullarkey

This week, Jo is joined by improv comedian and accomplished business coach Neil Mullarkey, where they discuss the intersection between improvisation, thinking on your feet, and providing a more human and real service experience for your customers. 

Music copyright:  Kevin MacLeod

Causonomics with Angela MacDonald

Angela MacDonald CBE, Deputy Chief Executive and Second Permanent Secretary with HMRC, joins Jo Causon this week to discuss her role, her approach to leadership, and how to keep up with a rapidly evolving customer landscape.

 

Music copyright:  Kevin MacLeod

Causonomics with Dame Alison Rose

Jo catches up this week with decorated financial services leader Dame Alison Rose, where they chat about the importance of centring the customer and what business leaders can do to ensure a focus on customer outcomes. 

 

Music copyright:  Kevin MacLeod

Causonomics with Tom Athron

Season 2 of Causonomics is back with a bang, as Jo sits down with the head of one of Britain's most beloved luxury retail brands. Tom Athron, CEO, Fortnum & Mason discusses how great customer service remains a key differentiator in a fast-changing customer landscape. 

 

Music copyright:  Kevin MacLeod

Causonomics with Sir John Timpson

This week Jo Causon sits down with a legend in the business world, Sir John Timpson, to discuss how his unique management style has empowered generations of employees to provide differentiating levels of service for the business.

 

Music copyright:  Kevin MacLeod

Causonomics with Dame Irene Hays

Jo Causon catches up with Dame Irene Hays, head of Hays Travel, where they talk about Dame Irene's fascinating career, and how great customer service has been a huge differentiator for Hays Travel. 

Music copyright:  Kevin MacLeod