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Join our CEO, Jo Causon, as she discusses all things customer service, with frank and open conversations on how we centre the customer to benefit consumers, business, society, and the wider UK economy.
Episodes
Thursday Feb 20, 2025
Thursday Feb 20, 2025
Jo catches up this week with decorated financial services leader Dame Alison Rose, where they chat about the importance of centring the customer and what business leaders can do to ensure a focus on customer outcomes.
Music copyright: Kevin MacLeod
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