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Join our CEO, Jo Causon, as she discusses all things customer service, with frank and open conversations on how we centre the customer to benefit consumers, business, society, and the wider UK economy.
Episodes
Wednesday Aug 20, 2025
Wednesday Aug 20, 2025
On this week's episode of Causonomics, Jo Causon sits down with Chief Operating Officer and founding member of Octopus Energy, Jon Paull. Jon and Jo discuss Octopus' journey from disruptive start up to market leader in the UK energy sector, and how a focus on customer excellence has accelerated its phenomenal growth.
Music copyright: Kevin MacLeod
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