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Join our CEO, Jo Causon, as she discusses all things customer service, with frank and open conversations on how we centre the customer to benefit consumers, business, society, and the wider UK economy.
Episodes
Dec 4, 2024
Dec 4, 2024
35 min
Jo Causon catches up with Dame Irene Hays, head of Hays Travel, where they talk about Dame Irene's fascinating career, and how great customer service has been a huge differentiator for Hays Travel.
Music copyright: Kevin MacLeod
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